Communications Specialist/On-Call (Evening and Weekend Availability)

The Communications Specialist coordinates telephone and front desk communications services in the community.
1. Greet and direct residents, visitors, staff and handle questions/concerns efficiently
2. Operate switchboard and direct calls efficiently
3. Monitor reception area traffic-directing deliveries, packages, etc.
4. Keep accurate up to date lists of residents, alphabetically and by resident apartment
5. Keep accurate census information; hospitalizations, deaths, etc.
6. Keep accurate list of residents who are away and dates returning for Security purposes
7. Alert Security to emergencies in accurate, calm manner
8. Monitor all pull cords for independent living. Track status of resident involved in situation, i.e. transported to hospital, etc.
9. Receive emergency calls from residents and staff and dispatch appropriate personnel
10. Page on-call physicians as needed
11. Dispatch and monitor daily transportation schedule
12. Log all resident packages and notify of a package pick-up via notice in cubbie hole.
13. Assure all mail is dispatched through U.S. Mail at the end of each day.
14. Sorts and distributes all inter-office mail
15. Sends all residential faxes and copies
High school or GED. Receptionist experience required.
Job: Communications Specialist
Organization: Communications
Title: Communications Specialist/On-Call (Evening and Weekend Availability)
Location: Maryland-Catonsville
Requisition ID: 18113407

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