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Security Gatehouse Officer- On Call

The Security Gatehouse Officer is responsible for carrying out the Security and Emergency Services Programs under the direction of the Supervisor. This position staffs the Gatehouse entrance to the Community. The Security and Emergency Services Gatehouse Officer, delivers exceptional customer service and hospitality, and fosters an environment of safety and security.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Maintains a visible and professional presence at the Gatehouse.
2. Provides a pleasant greeting, and offers assistance as needed to all persons entering the Community
3. Screens all vehicle and pedestrian traffic entering the Community.
4. Denies access to solicitors, barred individuals, and others as directed by the Supervisor
5. Provides concise and accurate directions to visitors, emergency response units, and marketing guests.
6. Informs the SES Supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the Community.
7. Completes thorough and detailed Incident Reports using our online report system.
EDUCATION and/or EXPERIENCE:
? High school diploma or GED.
? Prior experience as a Security Gatehouse Officer (preferred).
? 1 year of experience in a Customer Service or related role
Job: Campus Security Officer
Organization: Security
Title: Security Gatehouse Officer- On Call
Location: Maryland-Catonsville
Requisition ID: 18113634


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