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Business Analyst

Business Analyst

Description

Erickson Living IT is a fast-paced, collaborative environment that promotes growth and fulfillment. We provide countless opportunities for development while helping you build lasting relationships. We have a passion for bettering the lives of everyone we serve and fostering a culture of teamwork. Erickson IT has been honored in 2018 to be named in Computerworld s 100 Best Places for Work for the 8th straight year. Erickson Living is currently seeking a Business Analyst to support the In-Building Technologies, Access Control and CCTV platforms.

How you will make an impact:

  • Partner with end users, business line leaders, and vendors to understand the business process and develop solutions to meet the organizations operational objectives.
  • Define system scope and objectives, analyze end user requirements for assigned projects. Conduct thorough testing of related application metrics that validate project scope, outcomes, and business line improvements.
  • Develop communication plans for projects, maintenance and information
  • Develop best practices and standards for Access Control and CCTV
  • Create detailed documentation and processes for use by end users and the business line.
  • Train staff on application platforms
  • Provide tier 2 system support for business line clients, engage vendors when necessary

Qualifications:

  • Strong written and verbal communication skills
  • Ability to travel approximately 35% of the time throughout the year
  • Good understanding of business process and how technologies enable the process


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